Question 1

How can i book an appointment?

Answer

Currently, our Booking website in being done in Progress. Please kindly contact 9159 3279 for Singapore.

Question 2

How do we get started?

Answer

Our Xpert Consultants will contact you and visit your site for a Quote.

All our Consultants and Cleaners are the best in their field. They have work in various industries from Hospitality and Constructions sector for more than 10 years.

Question 3

Do cleaning businesses providing housekeeping services need to be licensed?

Answer

Cleaning businesses providing housekeeping services to hotels, hostels, serviced apartments and other premises or public places are required to be licensed. Cleaning businesses providing domestic cleaning services at premises occupied as a private residence (but not including any common property of any condominium) do not need to be licensed. Companies employing house cleaners to clean their premises are not required to be licensed and hence, are not subjected to the wage requirement.

Question 4

Can I make a last-minute booking to get a cleaning service on the same day?

Answer

In Singapore, cleaning companies typically require 2-3 days in advance. However, you can find our cleaning companies in Singapore to talk to immediately if you have an urgent need.

Question 5

What kind of products or solutions do you use for cleaning?

Answer

If you concerned over the type of cleaning solutions and products used, please approach our Xpert Consultants. Some solutions and products may be harsh on the skin and thus harmful to babies and young children.Sometimes, you may be particular on the eco-friendliness of the product. You may also to choose products and solutions that are not harmful to special types of furniture material and texture.

Question 6

Do I have to be at home when the cleaners come?

Answer

It is generally advisable to do so. Though cleaners go through thorough checks, accidents and misunderstandings do occur. Once you feel comfortable with the cleaner, it is at your own discretion to leave your house keys with him/her while you are away. Nevertheless, owners are urged to keep valuable items away to prevent any misunderstandings.

Question 7

Is there any contract for house cleaning service?

Answer

You can choose to engage in house cleaning services with or without contract. Some agencies require a number of sessions for weekly/bi-weekly sign ups, used over a period of time.

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